Our approach
We want everyone to be able to find information, contact us and use our services online. We aim for WCAG 2.1 level AA and test key pages with automated tools and manually at mobile and desktop sizes. This is a target, not a claim of full conformance.
Keyboard navigation
Menus, forms, calculators and expandable sections can be used with a keyboard. A "Skip to main content" link appears on first Tab press, and focus is visible.
Screen readers
Pages use headings, landmarks and labelled form fields. Form errors are linked to their fields and announced. Calculator results are announced when they update, and chart data is also available as tables.
Colour and contrast
Text colours are chosen for AA contrast on the pages we have tested. Information is not conveyed by colour alone.
Forms
Every field has a visible label; required fields are marked; error messages explain what to fix. Touch targets on mobile are at least 44 pixels where practical.
Images
Meaningful images have text alternatives. Decorative icons are hidden from assistive technology.
Documents
Documents we send you (such as certificates issued by authorities) come from those authorities and may not be fully accessible. Ask us and we will help with an accessible summary where we can.
Known limitations
- Some older pages and third-party components (payment gateway pages, embedded maps or videos) may not meet the target.
- Government portals we link to are outside our control.
- A full audit with assistive-technology users has not yet been completed.
Accessibility help and feedback
If you have difficulty using any part of the website, email help@urbanfiling.com or call +91 82878 55562. Tell us the page and the problem, and how you would prefer us to respond. We will try to provide the information or service another way.